It's very frustrating when something happens to your vehicle and you have absolutely no idea how to go about it. But it's even worse when you don't know your consumer rights in regards to your policy with the insurer. When an accident occurs, the first thing you want to do is to get back your vehicle on the road as soon as possible. Furthermore, this is the time you're likely to succumb to pressure from your insurer, pushing you to settle for anything that comes onto the
table.
Because such kinds of situations are highly demanding and not right for the consumer who is not aware, it's only best that you do business with a reputable person. A reputable person won't take advantage of the fact that you don't know. Furthermore, they'll educate you on your rights as a motorist before getting into business with you, and that's the kind of honesty you'd want in every dealing that concerns your vehicle.
Why Da-Les Auto Body?
There are lots of cars in California, meaning auto body repair is something inevitable. The fact that there are plenty of auto body repair shops around doesn't mean you can always get your car fixed with the kind of quality you want. In addition to that, identifying the person who will get the job done and not exploit you is also a challenge.
That's why Da-Les Auto body is there to assist you with all your motoring repair needs. They've been into business for 36 years now, a full proof that they only produce quality work, not mediocre kind of service. They are complaint to laws governing motor repair as well as highest industry standards to the satisfaction of their clients.
What the law says
The company has always maintained an A plus rating with the BBB over the years. Part of the reason as to why the company is soaring high is because of the fact that they strive to make clients knowledgeable of the laws governing them as motorists. The law allows clients to choose what they think is best, and is not manipulative whatsoever.
The California Auto Body Consumer bill of rights, which came into force in the year 2009 require that consumers should be aware of what to expect whenever insurance-covered work is being done on their vehicle.
Insurers have a role to play whenever a new client is signing a policy with them. They have to clearly spell out the rights of the client to them before signing a contract with them. If they don't, then they are breaching consumer rights.
The law is very clear on how repairs sponsored by the insurers should be done. For example, no insurance company should require a client to take their vehicle to a specified repair shop. Instead, clients should choose which shop they want to take their vehicles to.
The law also requires that vehicle owners know exactly which kind of parts go to their vehicles. Furthermore, the insurer should provide contacts in which clients can use to report problems to the California Bureau of Automotive Repairs.
And finally, consumers have the right to sort out an independent estimate of the cost of damages on their vehicle. No one should force them to work with the estimate of the insurer.
The last part came after realizing that some insurers were notorious with trying to convince vehicle owners to work with their own estimates, even if they were wrong. Normally they have a very good reason as to why they are doing that-they want to profit from the same.
Conclusion
When you know your rights, you'll get things sorted out as fast as you'd want them to Furthermore, the insurer won't exploit you because you know what to expect from them. But most importantly, the motor repair shop you work with must also abide by these rules. That's why you need to seek the services of Da-Les Auto Body and not go anywhere else.
